Privacy Policy

Privacy Policy

Introduction

Welcome to https://a-pillar-repair.collision-talk.com (hereafter referred to as “A-pillar repair” or “we”). We prioritize your privacy and are committed to protecting your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and management of personal information in accordance with various global privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • General Data Protection Law (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales and Personal Information Act (UCPA)
  • Connecticut Comprehensive Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) of South Africa

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services accessible through links on our site. These entities have their own privacy policies governing user data collection and use.

Processing Activities

This policy covers various interactions, such as:

  • Using our applications and services as an authorized user.
  • Visiting any of our websites linked to this Privacy Statement.
  • Subscribing to receive communications from us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal data, which can include:

  • Account Information: This includes your login credentials and account settings.
  • Payment Information: Details related to your payment methods for purchases made on our platform.
  • Financial Information: Transaction records and billing information.
  • Purchase Information: Products or services you have bought from us, along with associated details.
  • Mobile Device Identifiers: Unique identifiers from your mobile device used to access our services.
  • Location Data: Information about your geographical location when using our applications or visiting our websites.
  • Feedback: Your comments, reviews, and suggestions regarding our products or services.
  • Social Media Information: Details you choose to share on social media platforms when interacting with our content.
  • Product Information: Preferences, customization choices, and product interactions that help us personalize your experience.

We gather this data through direct user input, interaction with our systems, and the use of automated technologies, such as cookies. Additionally, third parties may provide us with personal data, but we are not responsible for their privacy practices.

Cookies

We employ cookies to enhance user experiences and for analytical purposes:

  • Strictly Necessary: These cookies enable basic functions and features on our platform.
  • Preference: They remember your preferences and settings to personalize your experience.
  • Analytics: Used to collect statistics about users’ behavior, enabling us to improve our services.

Users have the option to control non-essential (or tracking) cookies through our Cookie Manager.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose of its collection or as required by law. Once the retention period expires or when we no longer require the data, we securely delete or anonymize it from our systems.

Security Measures

We have implemented robust security measures to protect your personal data:

  • Encryption: We use encryption for secure communication and data storage.
  • Secure Third-Party Processing: We engage trusted third parties to process data on our behalf, ensuring they adhere to strict privacy standards.

Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children in this age group.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access to your information
  • Rectification (correction) of any inaccurate data
  • Erasure or deletion of your data
  • Restriction on the processing of your data
  • Portability of your data (transferring from one controller to another)
  • Objection to the processing of your data
  • Non-discrimination for exercising your data privacy rights
  • Filing appeals or complaints with relevant supervisory authorities
  • Withdrawing consent at any time

To exercise these rights, please contact our Privacy Team via the channels provided below. We will respond to your requests as quickly as possible and within legal deadlines.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any significant changes will be notified on our website, ensuring transparency with our users.

Contact Information

For any questions regarding privacy, data-related inquiries, unsubscribe requests, or to exercise your rights, please contact us: